Who We Are
Titan Hospitality and Retail Services (Titan HRS) is an innovative leader in Point of Sale (POS) software and hardware solutions across Southern Africa. Built on a customer-centric approach and decades of real-world industry expertise, we deliver reliable, turnkey systems tailored to how you run your business.
Our Retail Journey
Our story began in 2003 when our flagship retail product was born. Starting as a simple retail invoicing screen, it quickly expanded to incorporate full point-of-sale and back-office functionality. From a single-store application, TitanPOS grew to handle the complex demands of modern retail, including multi-branch and franchise operations. With over 40 years of combined retail POS experience, continuous software innovation, and a customer-first mindset, TitanPOS remains a trusted partner to our valued client base.
Our Hospitality Journey
Our hospitality story began in 1989 when one of the owners started working for a current leading South African Hospitality Group. Having owned and operated restaurants—and worked as both franchisees and franchisors—the founders of TitanPOS gained a firsthand understanding of what the hospitality industry truly demands. Recognising the need for an affordable, reliable total-solution provider with strong stock control, we built Trident Hospitality POS. Created by a team with ongoing experience as restaurant owners in an ever-changing industry, Trident is built with the understanding that there are no compromises when running a successful hospitality business.
Our Mission Statement
To empower retail and hospitality businesses with affordable, easy-to-use, turnkey Point of Sale solutions backed by personal, reliable support that puts owners in complete control of their operations.
Our Vision Statement
To be the most trusted POS partner for growing businesses across Southern Africa and beyond, known for turning complex retail and hospitality challenges into seamless daily success.
Testimonials
My bottle store is in a busy centre and I could barely cope with the 2 manual tills I had. My bookkeeper was tired of the shoe box of slips and counterfoils I used to drop off. I was also under pressure to complete and track supplier invoices as well as my stock, which seems to shrink when I’m not around. Titan’s complete point of sale and tight inventory management has changed my business, and my stock control has improved drastically.
M. Ferreira, Liquor Store Owner“I had a POS system, but they could not offer the levels of support I needed. It’s not like I don’t know my way around a computer system either. I didn’t want to spend more money on the POS hardware; I just wanted software that works and support that I could count on. Titan came to my rescue.
S, de Beer, Fashion Boutique Owner“My building supplies and hardware shops have been in the family since I can remember. My children have been pushing me to computerise before I retire. They didn’t want to use my trusty old electronic tills and manual books and ledgers when they took over the business. I needed something small, cheap and easy. Titan offered a total solution of hardware, software, training and support. it fit right in and would help grow the business.”
I. Moosa, Hardware and Building Supplies“My chain of Coffee and Tea outlets in the Western Cape has been supplying tea and coffee for over thirty years, but keeping control of the cash and stock in a multi-store world is a full-time job. I wanted a Point of Sale solution that would allow many outlets to talk to one central system, without the need for expensive Wide Area Networking, or an unfamiliar accounting program. Only Titan’s solution allowed me to control my shops with my existing accounting package, and nothing more than a 56k dial-up connection. I can send price changes and updates to the shops, and received daily turnover, cashups, and even stock-take information, without leaving my desk.”
Malcolm Fischer, Peacock Tea & Coffees“There were days when inventory control, month-end bookkeeping, inventory reports, and being in control of the business was a nightmare. Fortunately, through a search on the Internet, we found Titan Point of Sale. Their POS software has enabled us to be in control of the business with minimal effort. We now have meaningful information a button-click away, as well as seamless integration with our financial software. We have exact control of our inventory, we know our stock-on-hand at the stores, and we are better equipped to make meaningful decisions regarding our purchases. The people at Titan are always only a phone call away. It’s never the wrong time to call them, they are never too busy to help and we have not yet encountered a problem they could not solve. They never give up! In this world of Information Technology we find many greedy people, in Titan, we have found a cost effective solution to our complete Point–of-Sale and Inventory needs, and a passion to support the small to medium business in a refreshingly personal way.”
Riaan and Demaine van Wyk, DemZa Bake ‘n Pack CC